No matter how well you look at what you’re doing, it’s always the people behind the counter that will make the greatest difference to the customer experience. That’s why you’re going to be paying for their attention, too. If you’re just selling products or services, it’s your job to make sure the person looking at you says: “Wow, that’s pretty cool, how did you come up with that?” It’s your job to make sure the person sitting next to you says: “Yeah! This is so cool I wanted to buy it!”
Even if you’re working in a family business you still need to do as much as you can to sell the product. And that means you have to do better than just being the best product designer you can be, especially in a shop with so many competitors. It’s crucial you sell well to keep your customers from leaving, but it’s also a big responsibility to know what you’re doing wrong.
Do you work alone or in a team?
If you’re the only person on the team, you often have more work to offer than many other shops have to offer. So you have to get to know the people behind the counter, ask them interesting questions to find out who they are, and make you a good impression on them from the beginning.
You can’t work alone in a shop with so many competitors, right?
No, but having a team can help when you’re new or need a bit of guidance. And if you’re not sure of what the right team is, it’s probably smart to work in a small team, since there will be more people in the shop to help you. And because you’re working for yourself, you’re going to be understaffed, but you’ll be able to build up a team and make sure the team works well. So whether you’re working alone or with a team, you’ll need to keep your attention on things you can control.
How do you hire people? What skills do you need?
You really need the right skills to sell, and these can vary a lot from one shop to another. If you’re working with only a graphic designer, you might make do just with his/her ideas without having much support. But even designers can come up with good ideas. You’ll probably find plenty of people looking at your stuff, but they’ll probably be very busy or just busy working.
In a shop with lots of customers, people
dog related companies, pet shop business plan ppt, pet industry, best pet business ideas 2020, pet food business plan pdf